T-Mobile has a department called the Accessibility Resource Center, or ARC that provides accessibility support, resources, and audits. The ARC team performed an audit on T-Mobile DIGITS iOS and android builds.

Goals

  1. Review, analyze, and define the list of 28 iOS defects and 18+ android defects provided by the ARC team

  2. Create jira tickets with screen recordings and other info as needed to define the problem

  3. Craft solutions and UX assets as needed

  4. Collaborate with the ARC team and Engineering team for solution approval

  5. Collaborate with dev teams to implement the solution

  6. Test solutions on provided builds

About the defects

  • Many images were missing alt text so I wrote descriptive alt text

  • Many text fields did not offer labels once the users added input into the fields

  • There were color contrast issues

  • Screenreaders were not announcing correctly and needed proper definitions for name, state, role, and value

  • Users were not able to tab, or swipe to all interactive screen elements and activate them. Tabbing order needed to be defined.

I defined focus order.

I created annotations with name, state, role, value, group, and additional notes as needed. I linked to to the Magenta11y website to provide developers with more details on each on element for development.

I used adobe color checker to ensure that the colors used in the design meet WCAG color contrast guidelines.

DIGITS Accessibility Design

Part 1 - Solving bugs

Part 2 - Dynamic type

Part 3 - Voicemail redesign

Intro